Privacy Policy

Last updated: 27 October 2026

Who we are

This website is operated by DecodersZone, Office 421, Jeff Heights, 77-E1 Main Boulevard, Gulberg III, Lahore, Pakistan. You can contact us about privacy at contact@decoderszone.com.

Information we collect

When you send an enquiry through our contact form, we receive the details you enter: your name, email address, phone number, company name (optional), the service you are interested in, your estimated budget (optional) and your project details.

If you email, call or message us on WhatsApp, we receive the information you choose to share in that conversation.

Like most websites, our hosting provider automatically records technical information such as IP addresses, browser type and pages requested in server logs, which are used for security and to keep the site running.

How we use your information

• To reply to your enquiry and discuss your project.
• To prepare proposals and estimates you have asked for.
• To protect the website from spam and abuse.

We do not sell your information, and we do not add you to marketing lists without your permission.

How the contact form works

Your enquiry is sent by email to our team. The website itself does not store form submissions in a database. To prevent spam, the website temporarily keeps an anonymised (hashed) form of your IP address and the time of your submission; these records are deleted automatically, normally within 24 hours.

Cookies

This website does not set cookies. The map on our contact page is provided by Google Maps and loads only when you choose to show it; Google may then set its own cookies, as described in Google's Privacy Policy (opens in a new tab). If you use the WhatsApp link, WhatsApp's own privacy policy applies.

How long we keep information

We keep enquiry emails for as long as needed to respond and, if we work together, for the duration of our business relationship and any period required by law. You can ask us to delete your enquiry at any time.

Sharing

We share information only with service providers who help us run this website and our email (such as our hosting and email provider), and only as needed for those services, or where the law requires it.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, you may have additional rights under local data protection law. Email contact@decoderszone.com and we will respond as soon as we can.

Security

The website is served over HTTPS, form data is validated and sent through authenticated email, and access to our systems is restricted. No method of transmission over the internet is completely secure, but we take reasonable measures to protect your information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.